Client Relationship Associate - Denver, CO
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- Loan Operations
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- Vectra Bank Colorado
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- 066067 Requisition #
At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post, we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.
At Vectra, we’re committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships – not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Caretm.
With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career.
We are looking for a Client Relations Associate in Denver, CO.
Essential Functions:
- Contributes to the overall culture and strategy of the business line.
- Strong critical thinking skills; able to identify and leverage resources for the purpose of providing resolution on complex requests.
- SME on all commercial deposit-related matters, including 1031, escrow, DACA, public funds, etc.
- Able to make recommendations and contribute to decisions regarding product, pricing and profitability.
- Collect pertinent business and financial documentation from the commercial client as needed for onboarding and ongoing servicing.
- Main point of contact for our commercial clients. Provides ongoing support regarding all aspects of the client’s life cycle.
- Coordinate with relevant control partners (Legal, Compliance, etc.) to ensure all work conforms with published policy and procedure.
- Collaborate closely with other lines of business – i.e. Treasury Management, Specialized Operations, etc. – in finding suitable solutions to meet the needs of our commercial clients.
- Actively work to clear pertinent exceptions in a timely manner.
Qualifications:
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Requires High School diploma or equivalent and some years of in banking, loans, loan portfolios, deposits, account servicing or other directly related experience or other directly related experience. A combination of education and experience may meet job requirements.
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Basic knowledge of loan/bank operations, loan documentation processes, loan principles, loan systems, loan portfolios, including loan renewals and changes, deposits, new accounts, banking principles, processes, policies, compliance and regulations.
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Good interpersonal, customer service and communications skills, both verbal and written.
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Ability to respond to inquiries in a timely manner.
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Ability to process, audit and review client information.
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Good problem resolution skills.
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Ability to create and pull reports.
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Ability to multi-task, support various priorities, work with relationship managers and clients as needed.
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Working knowledge of various word processing and spreadsheet software.
Benefits:
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Medical, Dental and Vision Insurance – START DAY ONE!
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Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
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Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
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Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
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401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
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Mental health benefits, including coaching and therapy sessions
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Tuition Reimbursement for qualifying employees
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Employee Ambassador preferred banking products
This position is eligible to earn a base hourly range is $28.90 - $36.00 depending on job-related factors such as level of experience.
This position will be open until filled.
To review our Benefits Summary click here.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
Click here to view our EEO Statement.
Click here to view applicable Federal, State and/or local employment law posters.
Click here to view our Pay Transparency Notice.