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IT Field Service Technician - Denver

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Information Systems & Technology
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Enterprise Technology Operations
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068366 Requisition #

At Vectra Bank, everyone counts. Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.

 

Vectra Bank, a division of Zions Bancorporation, are looking for an experienced IT Field Service Technician to support our corporate offices in Denver and branch locations across the Denver area. Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. At Zions Bancorporation, our difference is our people, so we’re dedicated to helping you grow in your career. Help us transform our workforce of the future, today.

 
The Field Service Technician duties will include:

  • Supporting the Information Technology Department with installing, administering and maintaining the infrastructure of desktops, laptops and other hardware.
  • Installation, setup, and maintenance of workstations to include workstation hardware components, base operating systems, networking, software environments.
  • Assisting with troubleshooting workstation, application and environmental problems.
  • Supporting server systems from an operating system and shared services perspective.
  • Assisting systems administrative team members in providing overall environment support.
  • Making recommendations on areas of improvement.
  • Provide quality analysis and subject matter expertise
  • Assisting internal resources to provide the best possible administrative support.
  • Contributing to team efforts by accomplishing related results in corporative and supportive manner.

 

Technical Experience and Qualifications:

  • Requires High School diploma or equivalent and at least 1+ years' experience with computers, networks, computer software and hardware in a field services, or related IT support role.
  • This position will require travel throughout Colorado. Candidates must show proof of a valid and acceptable driving record. Travel will be necessary to service our remote branches in and outside of Denver with personal vehicle.
  • Proficient knowledge of application software, networks, PCs LANs, and terminals.
  • Experience with Audi/Video troubleshooting a plus.
  • Enterprise networking, hardware, and server experience highly preferred.
  • N+ certification is a plus, not required.
  • Leadership, QA, or related experience within the field.
  • Ability to troubleshoot problems and make appropriate corrections and/or recommendations.
  • Must be able to meet deadlines and work with customers on a daily basis.
  • Broad application of principles, theories, and concepts in applicable discipline.
  • Some overtime may be necessary on an “as needed” basis.

 

A combination of education and experience may meet job requirements.

 

Compensation (depends on experience): $22.00 - $25/hour 

 

Location: This position is five days per week in the office in Denver, Colorado.

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

 

Benefits: 

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption AssistanceHealth Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

This position will be open until filled.

 

To review our Benefits Summary click here.

 

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

 

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

 

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

 

If you have any technical issues while completing the application, please first try these troubleshooting steps. If you continue to have issues, please reach out to us at careers@zionsbancorp.com.

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Vectra Bank a division of Zions Bancorporation, N.A. Member FDIC