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Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
053114 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

Zions Bancorporation is currently accepting applications for a Operational Analyst, Tax Operations located in Utah or remote in AZ, CA, CO, ID, NV, or TX. 

The ideal candidate will have the skills and experience necessary to:

  • Work with various business users to review and analyze operational and business data, programs, processes, procedures, systems and make recommendations for improvements and changes to drive business performance. '
  • Perform business and operational analysis to impact business results and support management decision making.
  • Perform and participate in the analysis, design and implementation of operational business processes and procedures.
  • Present and share data with other team members and departments.
  • Investigate and understand diverse areas of the business and operation, supporting initiatives and communicates findings.
  • Be responsible for creating and monitoring reports to identify trends, issues and opportunities.
  • Be responsible for issue and root cause analysis.
  • Use business data to formulate proposals for new procedures and/ or processes.
  • Act as a liaison with subsidiary management and staff to resolve issues as needed.
  • Perform project management functions as a project manager or team member.
  • Perform other duties as assigned.


  • Requires a Bachelor's in computer science, Information Systems, Business Administration or other related field and some experience in business and data analysis, processes, procedures, multiple technologies, etc or other directly related experience.
  • Experience SQL, Excel, and/or other business intelligence and analytics software and query tools.
  • A combination of education and experience may meet requirements.
  • Basic knowledge of data analysis, business process and procedure improvement, systems and project techniques.
  • Knowledge of department specific processes and procedures.
  • Requires solid analytical, organizational and problem solving skills.
  • Ability to elicit, gather and analysis user needs.
  • Good presentation and communication skills, both verbal and written.
  • Ability to function in a consultative role and manage a team or project.
  • Requires solid interpersonal skills with the ability to work with both management and staff employees.
  • Must be detail oriented and able to meet deadlines.
  • Working knowledge of query tools such as Business Objects, Microsoft Access or other tools to extract information from databases.
  • Working knowlege of report writing software.

Pay range (depending on experience): $45,000 - $65,000

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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Vectra Bank a division of Zions Bancorporation, N.A. Member FDIC